Service
With more than 12 years of experience, HENGJIAN is expert in the production of metal fabrication machines. To ensure smooth equipment operation, our after-sales service team is on hand to assist customers with any installation and maintenance problems or questions they may have.
For the machines you purchased, we will provide you with all-round service:
- We provide you with a variety of services, including mechanical calibration, installation, maintenance, and upgrades.
- Our parts department maintains an inventory of spare parts and is ready to provide a full range of components for our sheet metal shearing machines.
- We offer training for on-site operators and technical consultation, free of charge.
- HENGJIAN’s service staff are all fully trained engineers. After we receive your feedback (by phone calls, letters, or emails), we will try to solve your problems as soon as possible to maintain the smooth operation of our machines.
- We provide guaranteed repair, replacement, and refunds of substandard problems. Be sure to keep track of the operation manual for usage and maintenance of the machines, as well as maintain a record of all after-sales services. This allows us to determine if machines are in good condition.
If you have any questions about our equipment, please contact us at any time.